Response to oil price change: A case study of national oil companies in Southeast Asia

PETROLEUM ECONOMICS & MANAGEMENT  
PETROVIETNAM JOURNAL  
Volume 6/2020, pp. 54 - 62  
ISSN 2615-9902  
RESPONSE TO OIL PRICE CHANGE: A CASE STUDY  
OF NATIONAL OIL COMPANIES IN SOUTHEAST ASIA  
Doan Van Thuan  
Vietnam Petroleum Institute (VPI)  
Email: thuandv@vpi.pvn.vn  
Summary  
In the most recent crude oil price fluctuation in the 2015 - 2017 period, when the average price was around USD 47 per barrel, the oil  
and gas industry witnessed many players imperatively conducting various synthetic and systematic measures in an effort to withstand  
the effects. Looking into the practices of the three largest NOCs in Southeast Asia (Petronas of Malaysia, PTT Public Company Limited  
of Thailand, PT Pertamina - Persero of Indonesia) through the period, this paper aims to bring about some measures learnt from them,  
of which the most notable ones are i) guaranteeing a risk management system appropriate to different scenario, ii) being flexible and  
ready to adapt to any changes and iii) maintaining a full business value chain to maximise opportunities for business and values for  
shareholders.  
Key words: Oil price decline, capability, portfolio, operation, technology, risk management.  
1. Introduction  
Like any other energy companies in the world, na-  
2. Theoretical framework  
2.1. Global oil price overview  
tional oil companies (NOCs) in Southeast Asia always have  
to cope with the high volatility and uncertainties of the  
industry. Petroliam Nasional Berhad (Petronas), PTT Public  
Company Limited and PT Pertamina are the case. By rev-  
enue, these three NOCs are ranked among the top 10 larg-  
est oil and gas companies in Asia Pacific according to the  
Forbes Global 20001 [1] list in 2017.  
A critical characteristic of the oil market is its volatil-  
ity in price as illustrated over the last 10 years since 2010  
(Figure 1). Unlike other products, oil price is not only influ-  
enced by supply and demand principle but also strongly  
governed by decisions about production output made  
by OPEC [2]. From 2015, a combination of stable demand  
and oversupply had put pressure on oil price, resulting in  
its drop-off to approximately USD 47.56 per barrel in the  
period 2015 - 2017.  
Among the oil and gas companies in the region, they  
were considered the ones to have timely and appropriate  
responses, which helped them to efficiently limit the crisis  
consequences of the oil price drop-off and accommodate  
future changes.  
2.2. Concept of the Boston Consulting Group  
Boston Consulting Group (BCG) is a global manage-  
ment consulting firm, having extensive experiences in al-  
liances and joint ventures in both emerging, developed  
markets across the world, in a broad range of industries.  
Among those, the oil and gas industry is grappling with  
complex challenges such as energy transition, unstable  
oil prices, and intensified global competition. These ele-  
ments increase risks for even the best-run firms. In an  
adaptive strategy helping energy companies to thrive in  
the years ahead [8], BCG addressed the concept that an  
By synthesising the business performance of each of  
the three NOCs and analysing their responsive actions  
during the oil price slump of 2015 - 2017, the authors con-  
sequently draw some implications to PVN.  
Date of receipt: 18/3/2020. Date of review and editing: 19 - 21/3/2020.  
Date of approval: 5/6/2020.  
1The Forbes Global 2000 is determined by a composite score of equally weighted measures of  
revenue, profits, assets and market value [3].  
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Table 1. Brief description of Petronas, PTT and Pertamina  
ꢊeꢃcriꢌtion  
ꢄeꢅenue  
ꢆꢇillion ꢈꢉꢊꢋ  
ꢀꢁꢂꢃ2  
Petronas is wholly owned by the government through the Ministry of Finance. Four of its  
majority-owned subsidiaries having some private ownership, including foreign equity  
participation, are listed on Bursa Malaysia stock exchange. Traded subsidiaries are  
Petronas’ E&P company, its natural gas transmission company, reꢀning company and  
petrochemical company [4]  
100.74  
PTT is an operating and holding company, of which the Thailand Ministry of Finance is  
the largest shareholder. Main business is conducted by itself and other PTT Group  
companies [5].  
93.55  
70.65  
Pertamina is a state-owned enterprise of the Republic of Indonesia with the mission of  
carrying out integrated business in oil, gas, new and renewable energy based on  
marketing principles [6].  
USD per barrel, 3 years later (2015 - 2017) was thriving  
through tough time for the NOCs.  
109.45  
107.46  
105.87  
3.1. Petronas  
96.29  
77.38  
52.51  
Since 2015, Petronas has undertaken numerous trans-  
49.49  
40.68  
formative initiatives.  
2010 2011 2012 2013 2014 2015 2016 2017  
The focus areas were (i) cash generation, cost efficien-  
cy, process simplification and project execution to ensure  
the immediate survival; (ii) technology, talent manage-  
ment, and culture change towards long-term sustainabil-  
ity. These are integrated in upstream and downstream as  
in Table 2.  
Figure 1. Average annual crude oil price from 2010 to 2017 (in USD per barrel) [7].  
Capability  
level  
At portfolio management level, Petronas conducted  
the followings:  
Portfolio level  
- Maximise cash generator through international  
assets: monetising Canadian gas resources; continuing  
focus on Southeast Asia to pursue monetisation resources  
and further exploration opportunities.  
Operational level  
Capability level: systematically build-up adaptive capability, increase resilience.  
Portfolio level: develop, execute strategic portfolio decisions, take into account risks and competi-  
tive advantages.  
- Expand core business: delivering material oil  
in Atlantic basin: building materiality and improving  
the balanced portfolio of oil and gas; expanding  
unconventional resource in North America with a focus  
on short-cycle investments; balancing portfolio through  
major reserve holder proven oil: obtaining steady cash  
flows that were less susceptible to oil price; successfully  
delivering RAPID (Refinery and Petrochemical Integrated  
Development) by 2019 and expanding value chain  
by extending into adjacent products; developing the  
Integrated Business Model: replicating the integrated  
Operation level: achieve cost competitiveness, productivity improvement.  
Figure 2. Three levels to cope with uncertainties.  
NOC needs to formulate its responses to risks at 3 levels:  
capability, portfolio and operational level [9]. This BCG  
concept is employed as the theoretical framework of this  
paper, as described in Figure 2.  
3. Analysis of the cases  
If the period of 2011 - 2013 was maximising resources  
for growth as oil price reached the peak of more than 100  
2According to PFC Energy, an international energy consulting company based in Washington DC, Petronas and PTT are public entrepreneurs which support the industrialisation and growth in the respective  
countries as they are granted more autonomy in the pursuit of commercial goals both domestically and globally while Pertamina is development bureaucracy, ensuring revenues to the government, providing  
domestic subsidies for fuel, facilitating broader socio-economic development [5].  
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Table 2. Petronas focuses in the upstream and downstream  
ꢀꢁꢂtream  
Prioritise safety and asset integrity;  
ꢃownꢂtream  
-
-
-
-
-
-
-
Strive for operational and commercial excellence;  
Deliver project excellence;  
Prioritise margins over production volume via cost reduction;  
Maximise value of integrated domestic production across the  
value chain;  
Optimise value chain;  
Ensure the right talent and cultural beliefs to  
deliver on strategies;  
-
-
Secure new LNG customers;  
Maintain consistent investment in exploration.  
-
Leverage on digital and technology.  
carbon from 11 greenfield projects, most of which were  
from international operations. Upstream production rose  
by 3% in 2015 to 2,290 kboe/d compared to 2,226 kboe/d  
in 2014. The downstream posted a higher PAT of USD  
2,043.81 million, an increase of 56% in comparison with  
2014. This was basically owing to higher refining, mar-  
keting margins benefiting from lower feedstock prices  
as well as higher petrochemical products sales volume.  
The downstream was responsible for 50% of the Group's  
gross PAT.  
mil. USD  
12,000  
10,404  
10,000  
8,000  
6,000  
4,000  
2,000  
-
4,162  
4,087  
2015  
In 2017, the upstream improved substantially in com-  
parison with 2016, accounting for 73% of the Group's  
gross PAT, thanks to higher prices, rigorous operational  
excellence, and cost management. Upstream efforts saw  
13 projects achieving first production and the delivery  
of 443 LNG cargoes in total from Bintulu - the highest in  
Petronas’ history. Downstream also showed a higher PAT  
of USD 2,595 million, 36% increase compared to 2016, due  
to improved petrochemical product spreads, internation-  
al refining margin plus higher trading and marketing mar-  
gins. The downstream business shared 25% of the Group's  
gross PAT.  
2016  
Downstream PAT  
2017  
Upstream PAT  
Figure 3. Petronas financial performance in 2015, 2016, 2017 [3].  
model in Malaysia to selected regions, aligned with the  
growth of resource base.  
- Step out: Specialty Chemicals3, New Energy.  
Specially, Cost reduction alliance 2.0 (CORAL 2.0), a  
long-term industry-wide program, was launched in March  
2015 across the domestic upstream sector through close  
collaboration among the petroleum arrangement con-  
tractors and service providers. A total of 24 petroleum  
arrangement contractors and more than 100 service pro-  
viders were involved in 11 initiatives. The primary results  
recorded were USD 550.65 million in cost savings in 2015,  
USD 596.54 million in 2016 and USD 1,491.34 million in  
2017.  
3.2. PTT  
During this time, PTT defined its business strategies  
in 3D:  
- Do now: productivity improvement to be  
implemented immediately.  
- Decide now: sustainable growth to be achieved  
through 3 - 5 years investment decisions for organic  
growth with a focus on enhancing competitiveness and  
business advantages.  
Figure 3 illustrates Petronas' financial performance in  
the 2015 - 2017 period.  
In 2015, upstream reported a PAT (profit after tax) of  
USD 367.39 million, lower by 95% compared to 2014, con-  
tributing only 9% to the Group’s gross PAT. The impact of  
lower prices was slightly offset by the improvement in the  
operational performance with the delivery of first hydro-  
- Design now: priming for leapfrogging growth by  
leveraging innovation and new technologies.  
In upstream business, strategic redirections were:  
3Specialty Chemicals are amongst the broad range of petrochemical products developed in the Pengerang Integrated Complex which has a petrochemical production capacity of 3.3 million mtpa.  
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- Maintain production levels for projects in  
production phase but lower the costs.  
taxes depreciation, and amortisation including other non-  
operating income and expenses) margin in 2016 was well  
maintained at 71%, with net profit turning positive at USD  
372 million, compared to a USD 854 million loss in 2015  
after an impairment recognition of USD 1.385 billion dur-  
ing the year.  
- Review capital investment or final investment  
decision for projects in the development phase,  
particularly those with high costs.  
- Focus only on low-risk projects for those in the  
The scope of petrochemical and refining business  
ranges from fuel processing, production and sale of up-  
stream, intermediate, and downstream petrochemicals  
together with various polymers, worldwide marketing  
business and integrated logistics services, in addition  
to jetty terminal and tank services. In 2017, PTT restruc-  
tured its shareholding in the Group's companies associ-  
ated with propane and bioplastics business. In 2015, a net  
profit was USD 716 million. In 2016, it was USD 1,894.28  
million, excluding the net profit from PTT’s shares in  
Bangchak Petroleum Public Limited and Star Petroleum  
Refining Public Limited, which were sold out. In 2017, the  
net profit amounted to USD 2,454.54 million. The down-  
stream business stayed superior thanks to efficiency im-  
provement, cost reduction, application of best practices,  
logistics management, value chain optimisation, higher  
output and sales volumes along with the overall improved  
spreads between refined products and crude oil.  
exploration phase.  
- Choose to invest in projects with existing or  
imminent production for merger and acquisition (M&A)  
projects aimed to increase petroleum reserves, generate  
revenue in a short timeframe.  
- Reduce costs of general and administration  
category.  
The major portfolio management activities were in  
Myanmar, Indonesia, Mozambique, Kenya, and Thailand.  
PTT Exploration & Production PLC (PTTEP) engaged in  
20% equity transfer of 2 projects in Myanmar, PSC-G and  
EP-2, to a subsidiary of Mitsui Oil Exploration Co., Ltd.  
(MOECO) and Palang Sophon Offshore Pte., Ltd. Another  
10% equity of Myanmar MOGE-3 was transferred to a sub-  
sidiary of MOECO. PTTEP made a total relinquishment of 3  
blocks: Malunda, South Mandar of Indonesia and an on-  
shore block, Rovuma, of Mozambique.  
3.3. Pertamina  
Besides, following the launch of theSAVE to be SAFE”  
programme, PTTEP modified its investment plans and  
took actions to reduce costs, avoid expenses and defer in-  
vestment, consisting of:  
To maintain stability in this challenging time, Pertami-  
na embarked upon 5 strategic priorities as in Table 3.  
These strategies were supported by the followings:  
- Reduce operating and capital costs while seeking  
solutions to increase efficiency by the way of working or  
technologies;  
- Implement integrated supply chain strategy to  
ensure the procurement of national stocks.  
- Formulate risk appetite and risk tolerance in the  
corporate top risk profile.  
- Avoid all activities deemed unnecessary or just  
“nice to have or nice to doand focus only on projects and  
activities classified as “need to have or need to do”;  
- Improve the performances of corporates, business  
units and subsidiaries performances through performance  
management system.  
- Defer investments marked as risky; reprioritise  
projects based on the capital amount; invest only on  
projects with positive returns.  
- Develop a corporate portfolio optimisation.  
“SPEND SMART” programme helped the descending  
unit cost to USD 30.46 per BOE (2016), a drop of 22% from  
USD 38.88 per BOE in 2015. Total expenditure before im-  
pairment was brought down to USD 3.664 billion in 2016  
compared to USD 4.601 billion in 2015. PTTEP’s financial  
status remained strong with a positive cash flow of USD  
2.308 billion from operations, production levels being as  
planned, and cost management performance exceeding  
targets. EBITDA (Earnings before finance costs, income  
- Optimise ERP based human resources information  
system for the whole cycle of human resource  
management.  
- Apply the business planning and consolidation -  
MySAP module.  
- SetupSAPBusinessObject-CFODashboardsystem  
to support the speed and availability of standardised  
information for mobile decision makers.  
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Table 3. Pertamina's five strategic priorities and the gains [6]  
Strategic priorities  
Gains  
- As of December 2016, Pertamina was the holder of 24.53% shares in  
Maurel & Prom SA.  
- Extension of ONWJ block management contract.  
Expansion in upstream: acquisition, development of  
Indonesia’s main blocks; international development:  
Algeria, other international M&A; geothermal/new &  
- Discovery of 2C reserve in 2016, 10% higher than in 2015.  
renewable  
energy  
development;  
operations  
excellence (drilling, EOR, eꢀciency); exploration.  
- Cost efꢁciency of upstream operations: USD 1.2 billion.  
- Reꢁnery cost decreased to 97.1% of MOPS (Mean of Platts Singapore)  
compared to 98.2% of MOPS in 2015.  
- Yield valuable product increased from 75.52% to 77.67%.  
- The eꢀciency of crude and oil products procurement by an integrated  
supply chain worth up to USD 315.4 million.  
- Reduced total losses to 0.13% with the eꢀciency value worth up to  
USD 143 million.  
Eꢀciencies at all lines of activity:  
- Reformation of crude and oil product procurement.  
- Reduce volume losses in all lines of operation.  
- Streamlining corporate functions; procurement  
centralisation.  
- Marketing concentration.  
- The eꢀciency of the centralised non-hydrocarbon procurement was  
worth up to USD 280 million.  
- Development of existing reꢁneries:  
Increasing reꢁnery capacity: reꢁnery upgrade  
(reꢁnery development master plan); grass root reꢁnery  
(GRR) project; revitalisation and integration of private  
reꢁnery.  
+ Blue sky project Cilacap in Cilacap reꢁnery unit.  
+ Reꢁnery development master plan in Balikpapan, Cilacap, Dumai  
and Balongan reꢁnery units.  
- Construction of new reꢁneries: GRR East in Bontang, GRR West 1 and  
2 in Tuban.  
Plans for infrastructure development:  
Development of infrastructure  
& marketing:  
- LPG refrigerated development in West Java  
- Construction of gas pipeline in Java.  
Leverage of storage and terminal capacities;  
development of public fuel ꢁlling station and world-  
class marketing network; development of LNG  
receiving and regasiꢁcation facilities as well as fuel gas  
ꢁlling stations; marketing; operation excellence; go  
international.  
+ Marketing goes international programme with a market entry  
strategy to Thailand.  
+ Locally constructed of 8 units of crude oil tankers Type GP 17,500  
DWT.  
- The increase of free cash used to accelerate the loan repayment.  
- The decrease in short-term and long-term liabilities resulted in the  
decrease of interest expense.  
Improvement of ꢁnancial structure: settlement of  
receivables to the government, alignment of short-  
term/long-term funding strategies, management of  
investment planning and evaluation.  
- Better long-term liabilities to total assets ratio.  
- Encourage  
communication - technology and shared services.  
changes  
through  
information  
in oil price caused a severe decrease in upstream revenue  
and immediately influenced input values of refining and  
petrochemical business. In other words, a marginal loss  
of the financial indicators in the upstream sector can be  
partially offset by the downstream or other business seg-  
ments' returns. Consequently, the company’s profit which  
had been dominated by the upstream before, then was  
led by the downstream surplus.  
Employ internal control over financial reporting pro-  
gramme to encourage the internal control in Pertamina  
in accordance with international financial reporting stan-  
dards. It is clear that upstream performance dynamically  
depends upon the world oil price, petroleum exploration,  
field development success, efficient cost management of  
E&P projects, investment opportunities, and corporate  
competency development while the downstream sector  
is primarily subjected to feedstock and product prices in  
the world market, which are a function of world supply  
and demand, year-end inventory (stocks), and world econ-  
omy. As crude oil price declines, the NOCs need to quickly  
adjust other elements (cost, investment and competence,  
etc.) to mitigate negative impacts on the upstream.  
Typical initiatives conducted by the NOCs and critical  
factors are discussed in more details in the following sec-  
tion.  
4. Discussion  
4.1. The NOCs’ responses were implemented  
systematically as shown in Table 4  
The commonality across the companies was technol-  
ogy at capability level, while it was M&A, relinquishment  
of blocks, equity transfer, and enhanced diversification at  
the portfolio level. However, it is important for a NOC to  
On the other hand, the three NOCs still demonstrated  
a sound business performance in this period because each  
company has a fully integrated value chain. The downturn  
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Table 4. Initiatives at 3 levels of risk management  
ꢀaꢁaꢂilitꢃ leꢄel  
ꢅortfolio leꢄel  
ꢅetronaꢇ  
ꢆꢁerational leꢄel  
- Technology and innovation  
- Intensify capability and talent  
development  
- Maximise cash generation through - Cash generation, cost eꢀciency (for  
international assets.  
- Expand core business: specialty  
chemicals, new energy.  
ꢅTT  
example: CORAL 2.0), process simpliꢁcation,  
project execution program.  
- Culture change  
- In the upstream: review the capital - In the upstream: “Spend Smart”, “Save to be  
investment/ꢁnal investment decision, Safe” programs.  
M&A of projects, relinquishment of - In the downstream: eꢀciency improvement,  
- Innovation, technology  
blocks, equity transfer.  
- In the downstream: sold out some  
public limited companies.  
ꢅertamina  
cost reduction, application of best practices,  
logistics management, value chain  
optimisation.  
- Human capital development  
- Technology  
- Acquisition, development of Indonesia’s - Develop infrastructure and marketing.  
main blocks; international M&A.  
- Improve ꢁnancial structure.  
- Enhance eꢀciencies.  
- New/renewable energy.  
- Develop downstream business of CNG, - Tools: integrated supply chain, performance  
LNG, gas trading, transmission,  
distribution.  
management system, business planning  
and consolidation - MySAP module, SAP  
business object-CFO dashboard system,  
information communication, technology  
and shared services, internal control over  
ꢁnancial reporting program, ERP based  
human resources information system.  
define its future competitive advantages [9] for portfolio  
management driven by efficiency principles to optimise  
expected returns at a given level of market risk [10]. At op-  
eration level, cost cutting-off needs to go beyond plan as  
much as possible and broadens into strategic productivity  
improvements.  
PRPC to become a connected and agile organisation that  
can make informed decisions, rapidly adapt to different  
situations.  
In PTT, since 2014, the integrated technology and  
innovation management operating system (TIMOS) has  
been implemented to provide a synchronised manage-  
ment system in transforming technology and innovation  
strategic direction into value realisation. In 2015, PTT man-  
aged technology and innovation by diversified practices  
across the company which USD 68.32 million (5.73% of  
total income) was invested in research and development.  
4.2. Among those initiatives, technology and  
risk management are recognised as vital factors to  
boost the company capability  
4.2.1. Successful application of technology will bring out dif-  
ferentiation and shape up the competitive edge  
Pertamina strived to facilitate demands in informa-  
tion and technology through its Corporate Shared Service  
functions.  
Petronas has been enlarging the technology funnel  
via multiple avenues comprising in-house R&D, innova-  
tion gateway, technology challenge, collaboration and  
corporate venture capitals. At the same time, the group  
is seeking ways to deploy technology in terms of digital,  
data analysis, automation and robotic solution in the as-  
sets, which will address brownfield assets with a 50% op-  
erational expenditure reduction target by 2026, specifi-  
cally in surface operations, maintenance and logistics.  
- Upstream business management transfer:  
providing infrastructure (WAN), radio telecommunication  
support, telephone systems and VoIP; computing for  
end-user assistance involving the implementation of  
managed print services, replacement for proprietary  
application, which was suitable with standard Pertamina  
applications; software license transfer, procurement of the  
vessel traffic information system as a navigation system,  
non-directional beacons and radio beacons; as well as the  
rearrangement and adjustment of IT compliance and &  
governance.  
An example: In downstream, in line with Petronas as-  
piration of creating the plants of future, the conceptual  
design of Petronas Refinery & Petrochemical Complex-  
PRPC - a digital plant - started since 2011, aimed to enable  
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CONNECTED  
COLLABORATIVE  
-
-
Cross-function interlock across the  
value chain  
Single source of truth through shared  
data across PIC  
-
-
-
IT/OT integration  
Pervasive wireless and mobility  
Remote field force enablement  
ANALYTICS  
CONTEXTUAL  
-
3D models with embedded asset  
data  
Real-time tracking of people and  
assets  
-
-
Predictive insights unlocking value for PIC  
Data-driven and right-time decision making  
-
CAPABLE  
SECURED  
-
-
-
Rapid decision making  
Digital mindset  
Agile organisation structure  
-
-
Physical security to prevent onsite intrusions  
Cybersecurity to protect PIC’s data, opera-  
tions and assets  
Operational Excellence  
Commercial Excellence  
Project Delivery Excellence  
Figure 4. Digital PRPC vision [11].  
Pertamina’s material number, through material code  
standardisation from Pertamina nomenclature into  
global Shell code nomenclature.  
Governance:  
risk policy,  
organisation  
& structure, role &  
responsibilities  
- Corporate  
administration  
system  
re-  
Continual  
improvement  
system  
engineering encompassed the development of  
E-Correspondence 2.0 using an alternative platform  
to the previous version, from the web 1.0 to the web  
3.0.  
Context  
setting:  
external/  
internal, risk  
appetite/  
criteria  
monitoring &  
review, risk  
assurance,  
capacity  
building  
- Concurrent employment and corporation  
management was an expansion of the SAP HCM  
Module, used for multiple employment scenario  
management between the company and its  
subsidiaries.  
Risk  
Risk  
monitoring &  
review: reporting &  
monitoring,  
information  
system  
assessment:  
identiꢀcation,  
analysis,  
- Investment improvement programme aimed  
to monitor the success of Investment Projects. In  
2017, Pertamina implemented Direct Link SIIP at  
2 of its subsidiaries: PT. Pertamina EP Cepu and PT.  
PDSI and the non-business development marketing  
directorate (527 projects).  
evaluation  
Risk  
treatment:  
strategy, plan  
In this challenging time, technology has proved  
its crucial role in cost reduction, efficient operation  
and driving higher competence for oil and gas com-  
panies.  
Figure 5. Enterprise risk management framework.  
- Digital marketing: implementation of B2B and B2C  
technology/application; acceleration of culture change in  
relation to creativity and promoting an agile work scheme.  
4.2.2. Risk management is essential in strengthening  
abilities to withstand forthcoming uncertainties  
- PTKAM ICT improvement was conducted through the  
ERP and non-ERP (web E-LC) enhancement system, supporting  
loss calculations that occurred as a result of oil flow activities.  
Throughout years of development, the Board  
Governance & Risk Committee has been established  
in Petronas to provide oversight and in-depth discus-  
- Logistic excellence was an ongoing improvement of  
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- Risks from business strategy implementation;  
Governance:  
Risk struture,  
- Risk from diminishing natural gas outputs,  
continuity of gas production;  
Strategi  
c risks  
- Risks concerning investment eꢀciency;  
- Risks concerning personnel development to  
accommodate business growth;  
- Reputation risks.  
oversight/CM  
three-tiered response  
protocol,activation,  
role &  
responsibilities  
Crisis  
assessment: risk  
assessment,  
credible  
- Price volatility of petroleum and petrochemicals;  
- Government actions creating potential impacts  
on PTT businesses.  
Business  
risks  
Continual  
improvement:  
as in ERM  
scenarios  
identiꢀcation,  
thresholds  
identiꢀcation  
framework  
- Disruption of production, business operations;  
- Changes in environmental, safety regulations;  
- Delayed project construction.  
Operatio  
n risks  
Crisis response  
- The volatility of Baht  
- Financial support to aꢀliated companies;  
- Acquisition of funds for plan execution.  
strategy: strategies,  
actions development,  
resources identiꢀcation,  
emergency/CM plan  
establishment/  
Testing &  
Financial  
risks  
exercising:  
Planning,  
excecution&  
review  
Figure 8. PTT key risk factors [5].  
communication  
Figure 6. Crisis management framework.  
Governance:  
as in ERM  
framework  
Figure 9. Pertamina ERM roadmap [6].  
ARiskManagementCommitteewasappointedtosteer  
all risk management activities in PTT: monitoring risk man-  
agement every quarter, deliberating and commenting on  
long-term obligations, business complication, significant  
impacts toward the corporate, screening the list of corpo-  
rate risks and seeking endorsement of the Board. Emerg-  
ing risk factors had been identified and managed annu-  
ally under risk management plans. PTT continues to refine  
the risk factors to better reflect risks affecting investors  
(Figure 8).  
Continual  
improvement  
as in ERM  
Risk  
assessment  
as in ERM  
framework  
framework  
Business  
impact analysis:  
Testing &  
exercising:  
plan, BCP  
simulation  
critical business  
functions,  
minimum  
resource  
requirement  
ISO 31000: 2009, a global risk management standard,  
has been put into implementation in Pertamina since 2011.  
Business  
recovery strategy:  
recovery strategy,  
business  
The roadmap implementation was done in stages,  
starting from risk awareness, framework, discipline to  
habit and culture (Figure 9). Throughout 2017, 1,908 risks  
with 1,071 qualitative risks and 837 quantitative risks  
were found. From the identification result, the risk profile  
(financial risk4, operational and infrastructure risk5, risk of  
governance6, compliance risk7, reporting risk8) was ob-  
tained by the Board of Directors and the mitigation plans  
were undertaken.  
continuity  
plan  
Figure 7. Business continuity management framework.  
sion on risk management at the Board level. Since 2015,  
the Resiliency Model has focused on 3 areas, namely En-  
terprise Risk Management (ERM) - Figure 5, Crisis Manage-  
ment (CM) - Figure 6 and Business Continuity Manage-  
ment (BCM) - Figure 7 [3].  
4Financial risk is associated with accounting, credit, liquidity & financial intelligence, financial market, planning & budgeting, and operational, which has resulted in financial loss, including the risk of movement  
or fluctuation of market variables: commodity prices, interest rates, oil prices and the risk of delays or failures of customers.  
5Operational & infrastructure risk contains corporate assets, human resources, information technology, external events, legal, process management, product development, sales, marketing and communications.  
6Risk of Governance is caused by the lack of or non-compliance with the rules of Corporate Governance and Business Ethics.  
7Compliance risk is derived by the deficiency of or non-compliance with prevailing regulations. There are two major risks: the Risk of a Decreasing Good Corporate Governance Assessment and Fraud Risk.  
8Reporting risk is related to the obligation to submit reports to interested parties/shareholders.  
PETROVIETNAM - JOURNAL VOL 6/2020  
61  
PETROLEUM ECONOMICS & MANAGEMENT  
In short, the oil price shock, a frequent issue in short/  
middle-terms which happened in many years, is regarded  
as one of the most crucial components in the overall risk  
profile. Thanks to effective risk management frameworks  
connecting at all levels in each NOC, the decision makers  
have been efficiently assisted to achieve the company’s stra-  
tegic objectives in a fair, informed, and transparent manner.  
statista.com/statistics/262858/change-in-opec-crude-oil-  
prices-since-1960/.  
[3] Adelaida Salikha, “Asia's Pacific largest oil & gas  
companies in 2017, 27/10/2018. [Online]. Available:  
companies-in-2017-by-revenue.  
[4] Silvana Tordo, Brandon S.Tracy, and Noora Arfaa,  
“National oil companies and value creation, Volume II:  
Case studies, World Bank Working Papers, No. 218, 2011.  
org/handle/10986/16651.  
5. Conclusion  
Although the upstream recorded low profit in the first  
year of the period 2015 - 2017 because of oil price down-  
turn, in the following years it recovered steadily thanks to  
significant efforts to improve operational efficiency and  
cost management. In the downstream, revenue was excep-  
tional due to lower oil price, higher production and sales,  
less impairment from a lower inventory as well as increas-  
ing refinery capacity. In general, the NOCs' performance  
was sustained thanks to their complete business value  
chains with a consolidated interrelation among sectors,  
which helped to offset the loss of one business segment by  
the earnings of others.  
[5] Bianca Sarbu, Ownership and control of oil,  
explaining policy choices across producing countries,  
Routledge Taylor and Francis Group, 2014. DOI:  
10.4324/9781315778099.  
[6] Nick Lioudis,“What causes oil prices to fluctuate?,  
com/ask/answers/012715/what-causes-oil-prices-  
fluctuate.asp.  
[7] Ir.V.R.Harindran,  
“Petronas  
refinery  
&
These best practices in Petronas, PTT and Pertamina  
give some reflections to PVN. The overall success of re-  
maining highly resilient firstly comes from considering  
low oil price as the most-likely scenario in order to regu-  
larly develop and revise short-term and middle-term busi-  
ness plans and long-term strategies to accommodate fu-  
ture changes. Secondly, it is the company’s preparedness  
and readiness to adapt that enable necessary actions  
to be implemented in time. Each NOC might pursue dif-  
ferent paths to respond to particular contexts; however,  
the fundamental issues are (i) (at the capability level) the  
establishment of consistent policies and guidelines that  
guarantees the risk management system enforcement; (ii)  
(at the portfolio level) portfolio refining toward competi-  
tive advantages; and (iii) (at the operational level) extend-  
ing cost reduction into strategic productivity improve-  
ments and utilising technology in all lines of businesses.  
petrochemical complex - digital automation journey,  
Proceeding of the 1st ISA Event 2019, Ho Chi Minh,  
Vietnam, 13 June, 2019.  
[8] Petronas, “Annual reports. [Online]. Available:  
[9] Boston Consulting Group. [Online]. Available:  
[10] BCG, "Resilience - A vital capability in today's  
volatile environment", 2015.  
[11] Pertamina, “Annual reports. [Online]. Available:  
tahunan.  
[12] PTT,Annual reports. [Online]. Available: https://  
[13] Rai Technology University, “Security analysis  
and portfolio management, [Online]. Available:  
analysis_&_portfolio_management.pdf.  
References  
[1] Forbes, “GLOBAL 2000: The world's largest public  
forbes.com/global2000/#780ebf52335d.  
[2] Statista, “Average annual OPEC crude oil price  
PETROVIETNAM - JOURNAL VOL 6/2020  
62  
pdf 9 trang yennguyen 16/04/2022 4220
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